About ServiceMaster Restore of Fraser Valley

Our ServiceMaster Team

Meet Our Team

Ed DyckEd DyckPresident
Ed

Ed Dyck

President

Ed Dyck has been in the construction industry since 1980.  He began his career as a carpenter and quickly gained experience in all phases of construction.  In 1989, he started All City Construction, primarily building single-family homes throughout the Lower Mainland.

After completing several insurance restoration projects as a builder, Ed  purchased the Fraser Valley franchise in 2002.  In the first years, he managed most projects and even completed much of the emergency and repair work himself.

 Ed now focuses on the overall direction and development of the company.  He is certified in Water Restoration, Fire & Smoke Restoration and Applied Microbial Remediation.

 


Dale ParberryDale ParberryOperations Manager
Dale

Dale Parberry

Operations Manager

Dale Parberry has been in the construction industry since 1975.  He has built, renovated and developed projects of all sizes throughout the lower mainland, including single and multi-family housing, agricultural buildings as well as numerous commercial tenant improvements. 

Dale partnered with Ed Dyck in 1989 to start All City Construction and partnered with him again to purchase the ServiceMaster Restore franchise.  He has been actively involved in the franchise since the beginning, both in the field and managing projects. 

With his depth and range of experience, he is well suited in his role to oversee all operations. Dale is certified in Water Restoration.


Linda DyckLinda DyckController
Linda

Linda Dyck

Controller

Linda has been involved with the franchise since the beginning. Over the years, she has fulfilled a variety of roles and has been a significant contributor to our operation and growth. With over 25 years of financial and business experience, she currently oversees the finance, accounting and human resource functions of the company.

Linda has an Associate in Accounting as well as training in Symbility, Xactimate, and Mobile Service Manager (MSM).


Brian BesseyBrian BesseyBusiness Development Manager
Brian

Brian Bessey

Business Development Manager
Years of service: 6

Brian began his career in the construction industry in 2006 as a manager for a local builder. In 2008 he went to work for a small restoration company as a carpenter and then as project manager.  

Brian joined ServiceMaster Restore in 2010 as Director of Business Development and also leads our Continuing Education program recognized by the Insurance Institute of Canada that we offer to the insurance industry. He is certified in Water Restoration, Fire and Smoke Restoration and Applied Microbial Remediation. Brian holds a Bachelor of Arts degree from Oral Roberts University and a Master of Arts degree from Regent College. 


Tim BrandsmaTim BrandsmaHuman Resources Manager
Tim

Tim Brandsma

Human Resources Manager

Tim started in the construction industry in 1998 working for a builder in the agricultural sector while going to university. After completing his university degree he gained experience in employment counselling and then spent eight years in the insurance industry, furthering his skills in management, operational leadership, human resources and sales.

Tim is responsible for Human Resources at ServiceMaster, working to ensure we have a strong employee oriented company culture that emphasizes high performance, empowerment, quality and productivity.

He holds a Bachelor of Arts degree and a Master of Counselling Psychology degree from Trinity Western University.


Jim MantlerJim MantlerProject Manager
Jim

Jim Mantler

Project Manager

Jim brings almost 50 years of construction experience to the team.  His training is quite broad, having apprenticed as a carpenter, electrician, plumber and painter before earning his certification as a Journeyman Bricklayer.  He operated his own masonry company for 25 years, eventually specializing in larger municipal and commercial projects.

Jim started in restoration in 1997.  After learning the industry by working in the field for two years, Jim began managing projects. He has pretty much seen it all, having managed restoration projects of all types and sizes, including numerous larger losses.  He is trained in Water Restoration.


Tom GouldstoneTom GouldstoneProject Manager
Tom

Tom Gouldstone

Project Manager

Originally from England, Tom came to Canada in 2007. After initially working in forming and framing for low-rise condominium projects, he moved into the restoration industry in 2008.

While on the tools, Tom gained a wide range of experience in both emergency services - fires, floods and bio-hazards - as well as drywall, painting and finish carpentry on repairs.

Tom came to work for ServiceMaster Restore in 2010 as a project manager. He is certified in Water Restoration and holds a Bachelor of Science degree from Oxford Brooks University.


Simon NashSimon NashProject Manager
Simon

Simon Nash

Project Manager

Simon served five years in the Royal Canadian Air Force Reserves as an aircraft technician before moving into the lumber industry. In 2003, he began doing building maintenance, largely for strata corporations, personally completing anything from drywall and painting to power washing and snow removal.

Simon eventually operated his own building maintenance company until he started in the restoration industry as a project manager in 2009. He joined ServiceMaster in the same roll in 2013. Simon is certified in Water Restoration and Applied Microbial Remediation and has his Level 3 First Aid training.


Adam GoyAdam GoyProject Manager
Adam

Adam Goy

Project Manager

After graduating from BCIT, Adam worked for two years as a power sport mechanic. In 2002, he moved into the construction industry, first in residential framing and later in cabinet making,

In 2005, Adam started as a carpenter within the restoration industry for a large contractor in the area. He was soon promoted to lead carpenter and eventually to site supervisor for he same contractor. In his three years as site supervisor, he was responsible to generate emergency and repair scopes as well as coordinate, schedule, and oversee structural repairs on each project. He joined the ServiceMaster team in 2014.

Adam has earned his ticket of qualification for carpentry and is also certified in Water Damage and Xactimate(Level1). 

 

Gordon RoweGordon RoweProject Manager
Gordon

Gordon Rowe

Project Manager

Gordon grew up in the construction industry, working alongside his father who built homes and developed property in Ontario. In 1994, he began working in auto electronics, eventually earning his Class C Electrical Certificate. He then worked four years in log home construction and restoration, in Ontario and then BC, until getting into barge engineering and maintenance.

Gord went on to operate his own construction company for three years, completing numerous interior and exterior renovation projects. In 2008, he started in the restoration industry as a construction manager, responsible for coordinating between in-house trades and subcontractors to complete final repairs.

Gord joined our team in 2013 in a similar construction management role and in 2015 he became a Project Manager. He is also trained in Water Damage and Fire and Smoke Restoration.


Graham VothGraham VothProject Manager
Graham

Graham Voth

Project Manager

Graham started working in commercial construction as a labourer.  In 1996 Graham began his carpentry apprenticeship on a large commercial forming crew. In 2004 Graham started as a volunteer fire fighter with the City of Surrey.  Graham then continued his carpentry apprenticeship and began framing and forming residential houses. In 2006 Graham worked with a large restoration company where is gained experience as a carpenter, construction manager, site supervisor and project manager.  Graham has experience in large loss and small jobs from production level to management. 

Graham is a Red Seal Journeymen carpenter, WTR Certified and has Xactimate training.


Brian UlrichBrian UlrichProject Manager
Brian

Brian Ulrich

Project Manager

Brian comes to ServiceMaster with years of experience in the restoration and construction supply industries. He has worked in every level from sales to team leader to department manager, and his leadership skills are a great addition to our team. He is also skilled in coordinating emergency mitigation of various types of losses, assessing the damages and leading the repairs needed to completion.

Brian is proficient in Xactimate, which is an asset for his role.


Sean BlairSean BlairProject Manager
Sean

Sean Blair

Project Manager

Sean comes to ServicesMaster with over 7 years of restoration experience as a Production Employee, Assistant Project Manager, and Project Manager.  He also has been certified as a Level One Insurance Adjuster.  Sean started at ServiceMaster as a Project Manager in February 2017.

Sean was educated at BCIT as an Automotive Service Technician, and has training in Water Restoration (in appliance with the IICRC S500 guidelines), Fire and Smoke Remediation, General Insurance Essentials, and Xactimate.


Daniel PrestonDaniel PrestonProject Manager
Daniel

Daniel Preston

Project Manager

Daniel first started as an apprentice carpenter in Langley BC, where he then spent 15 years in the construction industry as a carpenter, project manager, jr. site foreman, and then owner and manager of Pacific Keystone Construction. 

For 6 years, Daniel was trained and served as an on call firefighter for the Langley Township.  This educated him in medical training; EMR, first responder, first aid and CPR. Daniel also has his Red Seal in carpentry and went through the apprenticeship program at Kwantlen Polytechnic University.

Daniel joined ServiceMaster in 2017 as a project manager and is certified in Occupational first aid, pumps and pumping, and Fire officer 1 and is a Journeyman Carpenter.


Norm ClaassenNorm ClaassenEmergency Manager
Norm

Norm Claassen

Emergency Manager

Prior to joining the ServiceMaster Restore team in 2008, Norm worked for 20 years in door manufacturing and 11 years as a production supervisor with a lumber mill. Norm now serves as our Emergency Manager and is responsible for the scheduling and dispatching of our emergency services. He also looks after all equipment and material stock, as well as the maintenance of our fleet of service vehicles. 

Norm had his Industrial First Aid training and is also certified in Water Restoration.


Nicole St. PierreNicole St. PierreLead Estimator
Nicole

Nicole St. Pierre

Lead Estimator

Nicole worked for 15 years in software project management, specifically developing safety management systems for the construction industry. She also operated her own renovation company for 5 years, gaining valuable experience in design, estimating and project management as well as hands-on experience in multiple areas, including roofing, siding and painting.

Nicole has worked as an estimator within the restoration industry since 2012. She primarily utilizes Xactimate software and has already earned her Level 1 and Level 2 certification. She is also certified in Odor Control Management, Advanced Confined Spaces and has Level 2 First Aid training.

Nicole joined ServiceMaster in 2011 and works with the projects managers to complete job scopes and estimates in accordance with the insurers’ guidelines.


Daniel DyckDaniel DyckAbatement Manager
Daniel

Daniel Dyck

Abatement Manager
Years of service: 10

Daniel has been in the restoration business for as long as he can remember. Having grown up immersed in the family business, he has acquired a wealth of knowledge, and experience. He began working full-time in the business in 2008. He holds a Triple Master certification as a Master Water Restorer, Master Fire & Smoke Restorer and Master Textile Restorer as well as his Fist Aid Level 1 training.

In addition to managing our in-house abatement department, Daniel works in conjunction with the Emergency Manager to develop the emergency team. He provides technical expertise and procedural advice when needed on particular jobs. He is also responsible to facilitate on-going technical training with each emergency technician.


Korky NeufeldKorky NeufeldConstruction Manager
Korky

Korky Neufeld

Construction Manager

Korky comes to ServiceMaster with 25 years of experience in the construction industry. He has worked as a carpenter, project manager and foreman on projects such as the South Surrey Aquatic Center and High Street Mall in Abbotsford. He also worked for a number of years on the Abbotsford Board of Education and served in ministry roles as an Associate Pastor and Lead Pastor.


Mark BollandMark BollandContents and Cleaning Manager
Mark

Mark Bolland

Contents and Cleaning Manager

Mark comes to ServiceMaster with over 17 years’ experience in Logistics and Operations Management. 

He started in operations and project managing in warehouse operations, where he lead and supported team development with over 275 employees.

Starting at ServiceMaster in 2017 as our Contents & Cleaning Manager, Mark brings education in Operations Management from BCIT, RSA: Refrigeration safety awareness and certificates with Frontline Leadership.

 



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Brand Promise - "RESTORING PEACE OF MIND"

"Whether the water, smoke or fire emergency is large or small, we will do everything humanly possible to help restore people’s lives, homes and businesses to normal. We know that doing the best technical job is expected. What we do is understand the emotional needs of those involved and deliver a remarkable customer service experience."

Your cleaning and restoration specialists

ServiceMaster Restore of Fraser Valley has been servicing the Fraser Valley and surrounding areas, including Chilliwack, Abbotsford, Mission, Maple Ridge, Langley and Hope, for over 10 years.  Throughout this time, we have helped thousands of  property owners get their property back to pre-loss condition. 

We have a full service emergency team to mitigate the loss caused by fire, water or wind damage and begin the restorative process.  Our technicians are fully trained to respond to any emergency or type of property damage.

Our emergency response team also includes our contents division.  When needed on a project, our contents technicians are ready to pack -out, clean and store your contents.  Our state-of-the -art cleaning facility can handle any size or type of loss.  Once clean and dry, yours contents can be stored in separate, secure storage pods in our heated warehouse. 

Our construction division completes the necessary repairs to the structure for restoration project.  Our construction division leader who  has been in the construction industry for 25 years.