• Position: Project Manager Assistant

    Posted on: February 09, 2018

    Requirements

    Position Summary


    As a Project Manager Administrative Assistant you will work closely with the Project Manager on restoration projects by supporting and assisting in areas of administration, communication, and meeting or exceeding key performance indicators (KPIs).


    Key Responsibilities


    • Enter and maintain complete job file information and date milestones in our project management software and online communication platforms
    • Set up and keep organized paper job files
    • Assign and send work orders to internal and external trades
    • Type/transcribe and upload/send required job file documents
    • Prepare, process and send restoration invoices
    • Maintain communication and liaise with various stakeholders
    • Assist with regular reporting requirements
    • Perform all tasks in a timely manner with the aim to meet or exceed KPIs
    • Provide reception relief and backup as required


    Qualifications


    • 1+ years of experience working in an administrative position
    • Experience in construction, restoration, or insurance industry an asset
    • Strong computer skills and ability to type 40+ wpm accurately
    • Strong administrative and clerical skills
    • Strong customer service skills
    • Able to empathize with clients/customers who have experienced loss of personal property
    • Able to work in constantly changing environment and prioritize tasks


    ServiceMaster Restore of Fraser Valley is a franchise based out of Abbotsford. We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.


    We thank all applicants for their interest, however, only short-listed candidates will be contacted.


  • Position: Estimating Technician

    Posted on: February 02, 2018

    Requirements

    Do you have an attention for detail? Able to take the bull by the horn? Able to think outside the box? Keep up with timelines?

    Are you good working as part of a team, but still can work independently?

    We are a large restoration company who works with insurance companies and we're looking to expand our estimating department.

    Your job would include working with our Project Managers in recreating the rooms that have experienced loss (flood, fire, trauma, etc.) and building an estimate based on pre-determined line items supplied by our software (Xactimate) and other quotes.

    Who we are looking for:

    • Strong computer skills/technical proficiency (AutoCAD or Xactimate experience an asset)
    • Demonstrate ability to handle multiple projects and details
    • Strong communication and follow up skills to ensure jobs are being completed on time
    • Ability to work independently and complete tasks in a timely manner
    • Strong customer service skills
    • Administration experience in the restoration/construction industry an asset
    • Knowledge of internal water damage, fire damage and structural damage an asset

    If you’re interested and this sounds like a fit for you, we’d love a copy of your resume.

    This full-time position offers the opportunity for growth and development. We offer competitive wages, health, dental, RRSP and profit sharing benefits.

    We thank all applicants for their interest, however only short-listed candidates will be contacted.


  • Position: Marketing Coordinator

    Posted on: February 01, 2018

    Requirements

    Position Summary


    As a Marketing Coordinator you will work closely with the Business Development team. You will be a support by assisting in areas of administration, communication, preparing for events, social media presence and keeping our online mediums current.


    Key Responsibilities


    ·         Prepare marketing reports by collecting, analyzing and summarizing sales data


    ·         Keep promotional materials ready by coordinating requirements with print companies, inventorying stock, placing orders, verifying receipt


    ·         Assist with planning events


    ·         Upkeep of various mailing lists, property lists, contacts information


    ·         Oversee social media accounts and website; ensuring all are relevant and current


    ·         Report on online reviews and feedback from customers


    ·         Design posts to sustain reader’s curiosity and create buzz around our brand


    ·         Stay up-to-date with changes in all social platforms ensuring maximum effectiveness


    Qualifications


    ·         Proven work experience as a marketing coordinator


    ·         Expertise in multiple social media platforms


    ·         Attention to detail


    ·         Strong administrative and clerical skills


    ·         Strong customer service skills


    ·         Strong computer skills and ability to type 40+ wpm accurately


    ·         Able to work in a constantly changing environment and prioritize tasks


    ·         Experience in insurance industry or construction/restoration an asset
     


    ServiceMaster Restore of Fraser Valley is a franchise based out of Abbotsford. We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.


    We thank all applicants for their interest, however, only short-listed candidates will be contacted.


  • Position: Project Manager

    Posted on: January 29, 2018

    Requirements

    Project Manager Job Opening

    ServiceMaster Restore of the Fraser Valley is looking for an energetic, sales oriented individual to fill an immediate opening of Project Manager in our Abbotsford branch.

    ServiceMaster Restore provides emergency response, restoration and reconstruction services to the insurance industry, residential and commercial customers.  We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards.

    Position Summary

    The Project Manager is responsible for developing key working relationships with Adjusters and Insurance Companies.  The Project Manager is responsible for determining the scope of work for the project, working in conjunction with the Homeowner, Adjuster, or Insurance Company.  The Project Manager ensures the work is completed on time and to the highest quality, focusing on the scope and estimate of work to bring the property back to pre-loss state. 

    Key Responsibilities

    • Initiate initial customer contact
    • Educate client on process, timing and expectations of emergency and repair phase
    • Prepare accurate quotes and estimates, confirming target margins are met
    • Ensure project requirements are being fulfilled and deadlines/milestones are achieved
    • Ensure adherence to Emergency Phase and Repair Phase timelines as per established ServiceMaster standard operating procedures
    • Deliver exceptional customer service to all stakeholders: i.e Adjusters, Property Managers, Homeowners & Insurance Representatives
    • Focus on marketing to develop new leads and relationships with Adjusters and Property Managers
    • Develop network of business relationships within the Fraser Valley/Lower Mainland with an eye to growing the ServiceMaster brand and generating new business

    Requirements

    • University or College diploma in construction management preferred OR
    • Formal training in a related field
    • Minimum 5 years’ experience in the Restoration or Construction industry preferred
    • Water Remediation Technician (WRT) certification an asset
    • Fire and Smoke Restoration Technician (FSRT) certification an asset

    Skills & Knowledge

    • Detailed understanding of reconstruction process
    • Knowledge of building codes regulating construction trade
    • Strong interpersonal and communication skills, both written and oral
    • Excellent leadership and entrepreneurial skills
    • Skilled at managing multiple projects, opportunity analysis and decision making

     

    Competitive compensation package and Company vehicle provided.  Benefits after 3 months

    We thank all applicants for their interest, however, only those chosen for an interview will be contacted.


  • Position: Customer Service Experience Task (CSET) Assistant

    Posted on: January 28, 2018

    Requirements

    Do you like investigating? Does the idea of completed entries thrill you? Would you enjoy helping your team succeed?


    Who We Are


    We are an emergency restoration company looking to provide excellent customer service. One of the many ways we do this is by staying on top of our timelines. We are looking for someone to come on board and assist with getting our team to the top. If you have a can-do attitude, like to get things done right, and win as a team then you already embody our Core Values and we encourage you to keep on reading.


    Position Summary


    As a Customer Service Experience Task (CSET) Assistant you will work alongside the File Manager within our CRM program as well as other programs to ensure our files/jobs are moving along in a timely fashion. This would also include communicating and working with fellow team members in various departments as our average file/job usually involves working with most if not all of our four departments.


    Key Responsibilities


    • Ensure compliances within our CRM program are being met
    • Maintain communication and liaise with various stakeholders
    • Perform all tasks in a timely manner with the aim to meet or exceed KPI’s
    • Provide File Manager back up as required
    • Assist with regular reporting requirements


    Qualifications


    • 2+ years of experience working in an administrative position
    • Data entry experience an asset
    • Strong computer skills and ability to type 40+ wpm accurately
    • Strong communication skills
    • Strong administrative and clerical skills
    • Able to work in constantly changing environment and prioritize tasks


     


    ServiceMaster Restore of Fraser Valley is a franchise based out of Abbotsford. We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.


    We thank all applicants for their interest, however, only short-listed candidates will be contacted.


     


  • Position: General Carpenter

    Posted on: January 27, 2018

    Requirements

    Tired of doing the same thing day in and day out? Wanting a little variety in your day? We are growing and looking to add a motivated individual to join our team as a General Carpenter. We specialize in disaster restoration for residential, commercial and industrial properties and have been doing this since 2002 showing continued growth year after year.

    What we provide:

    • Competitive wages to start
    • Company vehicle/phone
    • Benefits package after three months
    • Profit sharing after one year
    • A team atmosphere

    What we need from you:

    • Skills: general carpentry, cabinetry, painting and small drywall jobs
    • Three years construction experience (including drywall, painting, general carpentry and cabinetry)
    • Building and maintaining excellent customer relations
    • Ensuring all work is high-quality and jobs are completed in a timely fashion
    • Willing and able to work in an on-call rotation
    • Acceptance of our Core Values: Get it done right, win as a team, can-do attitude

    Interested? Please submit a cover letter with resume and be prepared to provide references should we contact you.

    We thank all applicants for their interest, however, only those shortlisted will be contacted.


  • Position: Content Cleaner/Technician

    Posted on: January 26, 2018

    Requirements

    ServiceMaster Restore of Fraser Valley is looking for detail oriented individual to join our Cleaning team. If you are an individual who is keen to learn the Restoration industry and interested in long term growth within a stable company we would love to hear from you.

    ServiceMaster Restore of Fraser Valley provides emergency response, restoration, and reconstruction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards.

    Position Summary

    The Contents Cleaning Technician is responsible for assisting with the cleaning and restoration of contents damaged by water, fire, smoke, mold and other hazards. Content Cleaning Techs provide exceptional customer service, content cleaning work, packing of customer contents, site cleanup and completion of detailed job records.

    Key Responsibilities

    • Thoroughly clean smoke residue from contents and structures
    • Pack contents up with protection and care to avoid damage
    • Provide post construction cleaning to prepare a house for occupancy
    • Follow established procedures for cleaning structures/contents and handling customer’s possessions
    • Keep job site clean and professional
    • Complete daily paperwork/timecards accurately and in a timely fashion

    Qualifications

    • Cleaning/janitorial experience considered an asset
    • Experience in construction/restoration considered an asset
    • Clean criminal record check
    • Valid class 5 driver’s license with clean abstract
    • Superior customer service skills and utmost professionalism with clients

    Knowledge, Skills & Abilities

    • Strong customer service skills
    • Able to take direction and follow pre-established guidelines
    • Able to communicate effectively in English
    • Able to deal with clients under difficult circumstances
    • Able to work in constantly changing environment

    ServiceMaster Restore of Fraser Valley is a franchise based out of Abbotsford. We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.

    We thank all applicants for their interest, however, only short-listed candidates will be contacted.

     


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