• Position: Contents Production Supervisor

    Posted on: April 18, 2019

    Requirements

    Get it done right, can-do attitude, win as a team. These are our Core Values. We are growing and looking for a Contents Production Supervisor to join our team.

    Position Summary

    As a Contents Production Supervisor, you will work closely with the Contents Manager and will be responsible for the completion of all restoration contents claims from start to finish.

    Key Responsibilites

    • Tracking all claims to be processed – including location, status, and time to completion
    • Processing contents, assisting staff with questions, and training new staff on processing & quality control
    • Completing damage reports and giving to Dep’t Manager
    • Using Encircle program to document all contents to be sent out to sub trades for servicing/repairs
    • Communicating any PO’s required for internal sub trades
    • Setting up and attending viewings with Insureds, Project Managers and/or Adjusters
    • Ensuring when claims are complete, contents are returned to the Dep’t and matched up with balance of the claim
    • Keeping track of contents going to laundry, assisting where needed, and ensuring completed laundry is matched up with balance of the claim
    • Miscellaneous small deliveries to assist Lead Warehouse Technician
    • Tracking supplies & stock, place order when needed
    • Cross train for dispatch, assist Dep’t Manager when setting up claims and creating job board

    Qualifications

    • 2-3 years in Contents restoration, preferably Lead experience
    • Strong communication skills for dealing with Insureds, Project Managers & Adjusters
    • Driven to ensure our customers receive timely, high quality service while maintaining company compliance with insurance regulations, protocols and timelines
    • Attitude of learning and ownership of the job
    • Organization, detail orientation and accuracy
    • Strong ability to teach/motivate/coach staff towards excellence 
    • Problem solving/investigative skills
    • Initiative to start jobs and finish them through to completion
    • Empathy with clients/customers who have experienced loss of personal property

     

    We offer competitive wages, Health, Dental, RRSP, and profit sharing benefits.

    We thank all applicants for their interest, however, only short-listed candidates will be contacted.


  • Position: Receptionist

    Posted on: April 18, 2019

    Requirements

    Get it done right, can-do attitude, win as a team. These are our Core Values. We are growing and looking for a Receptionist to join our team.

    Position Summary

    This Receptionist reports to the Office Manager and has responsibilities that include handling a multi-line switchboard, typing, customer service, and managing client files.

    Key Responsibilites

    • Answering and transferring calls on a multi-line phone system
    • Maintaining incoming emails
    • Setting up of job files
    • Accurately inputting job information
    • Managing key system for job access
    • Assisting with various office tasks as required

    Qualifications

    • Construction and/or insurance knowledge an asset
    • 1-2 years’ experience in a similar role
    • Experience with Microsoft Office
    • Exhibit Core Values and welcome customers
    • Strong verbal and written communication skills
    • Ability to multi-task and prioritize in a fast paced environment
    • Detail oriented and able to follow instructions
    • Willingness to learn
    • Construction and/or insurance knowledge an asset

     

    We offer competitive wages, Health, Dental, RRSP, and profit sharing benefits.

    We thank all applicants for their interest, however, only short-listed candidates will be contacted.

    Salary: $16/hr-$18/hr


  • Position: Estimator Technician

    Posted on: April 16, 2019

    Requirements

    Get it done right, can-do attitude, win as a team. These are our Core Values. We are growing and looking for an Estimator Technician.


    Position Summary


    The Estimator works directly with the Senior Estimator. Responsibilities for this role  would include utilizing software (Xactimate) to input job details, create accurate floor plans, track jobs and manage through to completion within established time frames (KPI’s) for insurance companies.


    Key Responsiblites


    • Work with Project Managers to convert the sketch and scope of work into Xactimate software program
    • Review job photos and revise scopes as required
    • Review PO’s and job costs to ensure all costs are encapsulated
    • Upload completed estimates into Xactanalysis for Adjuster/Reviewer to review
    • Maintain communicated with Adjuster, Reviewer, and Project Manager with regards to generating final estimate


    Qualifications


    • 2-3 years’ Auto CAD or Xacitmate experience preferred
    • Strong computer skills/technical proficiency
    • Administration experience in the restoration/construction industries an asset
    • Knowledge of internal water, fire, and structural damage an asset
    • Strong verbal and written communication skills to ensure jobs are being completed on time
    • Demonstrate ability to handle multiple projects and details
    • Ability to work independently and complete tasks in a timely manner
    • Strong customer service skills


    We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.


    We thank all applicants for their interest, however, only short-listed candidates will be contacted.


     


     

    Salary: $22/hr-$26/hr


  • Position: Flood Technician

    Posted on: April 12, 2019

    Requirements

    Get it done right, can-do attitude, win as a team. These are our Core Values. We are growing and looking for an experienced Flood Technician to join our Langey team.

    Position Summary

    The Restoration Flood Technician responds to water related emergencies in residential homes and commercial properties.  Technicians are responsible for mitigating loss by stabilizing, cleaning and placing drying equipment as well as assisting in the demolition phase of restoration.

    Key Responsibilites

    • Provide up to date communication and photos to Project Manager and Production Scheduler regarding status of work being performed
    • Manage on site emergency response tasks such as water pumping, removal of drywall, mitigation, drying etc.
    • Extract water using truck mounts and portable pumps
    • Work collaboratively with Content and Hazmat crews
    • Set up necessary drying equipment as per industry protocols
    • Clean and sanitize structures performing 3 step bio wash
    • Monitor drying process and adjust/remove equipment as required
    • Refer any questions from property owners or adjusters to the Project Manager
    • Fill out and submit necessary paperwork related to each job in a timely fashion
    • Ensure work sites are kept safe and clean of debris upon completion of job

    Qualifications

    • 2-3 years of Flood Tech experience
    • Valid Class 5 Driver’s License
    • Clean background check
    • High school graduate or equivalent
    • Knowledge of construction related hand tools and power tools
    • Knowledge of building materials and basic construction fundamentals
    • Water Remediation Technician (WRT) certificate an asset
    • Experience driving and parking a cube truck or full sized van an asset

     

    We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.

    We thank all applicants for their interest, however, only short-listed candidates will be contacted.

     

    Salary: $20/hr- $24/hr


  • Position: Administrative Assistant

    Posted on: April 12, 2019

    Requirements

    Get it done right, can-do attitude and win as a team. These are our Core Values. We are growing and looking for a Project Manager Assistant to join our Langley team.

    Position Summary

    As a Project Manager Administrative Assistant, you will work closely with the Project Manager on restoration projects by supporting and assisting in areas of administration, communication, and meeting or exceeding key performance indicators (KPIs).

    Key Responsibilites

    • Enter and maintain complete job file information and date milestones in our project management software and online communication platforms
    • Set up and keep organized paper job files
    • Assign and send work orders to internal and external trades
    • Type/transcribe and upload/send required job file documents
    • Prepare, process and send restoration invoices
    • Maintain communication and liaise with various stakeholders
    • Assist with regular reporting requirements
    • Perform all tasks in a timely manner with the aim to meet or exceed KPIs
    • Provide reception relief as required

    Qualifications

    • 1 + years of experience working in an administrative position
    • Strong computer skills and ability to type 40+ wpm accurately
    • Strong customer service skills
    • Ability to juggle multiple projects with superb accuracy and follow through
    • Able to empathize with clients/customers who have experienced loss of personal property
    • Able to work in constantly changing environment and prioritize tasks

     

    We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.

    We thank all applicants for their interest, however, only short-listed candidates will be contacted.

     

     

    Salary: $17/hr - $20/hr


  • Position: Content Cleaning Technician

    Posted on: March 01, 2019

    Requirements

    Get it done right, can-do attitude, win as a team. These are our Core Values. We are growing and looking for a Contents Cleaning Technician.


    Position Summary


    The Contents Cleaning Technician is responsible for assisting with the cleaning and restoration of contents damaged by water, fire, smoke, mold and other hazards. Content Cleaning Techs provide exceptional customer service, content cleaning, packing of customer contents, site cleanup and completion of detailed job records.


    Key Responsibilites


    • Thoroughly clean smoke residue from contents and structures
    • Pack contents up with protection and care to avoid damage
    • Provide post construction cleaning to prepare a house for occupancy
    • Follow established procedures for cleaning structures/contents and handling customer’s possessions
    • Keep job site clean and professional
    • Complete daily paperwork/timecards accurately and in a timely fashion
    • Superior customer service skills and utmost professionalism with clients
    • Able to take direction and follow pre-established guidelines
    • Able to communicate effectively in English
    • Able to deal with clients under difficult circumstances
    • Able to work in constantly changing environments


    Qualifications


    • Cleaning/janitorial experience considered an asset
    • Experience in construction/restoration considered an asset
    • Clean criminal record check
    • Valid Class 5 Driver’s License with clean abstract


    We offer competitive wages, Health, Dental, RRSP and profit sharing benefits.


    We thank all applicants for their interest, however, only short-listed candidates will be contacted.


     


     


     

    Salary: $14/hr - $18/hr


  • Position: Content Cleaning Technician

    Posted on: December 12, 2018

    Requirements

     

    Company:  BCD Ventures Ltd. o/a ServiceMaster Restore of Fraser Valley

    Business Information: Disaster restoration services for property damage due to flood, fire, wind, mold and other hazards.

    Business Location: 33557 Maclure Road, Abbotsford, BC, V2S 7W2

    Work location: Our work is performed either at our ware house 33557 Maclure Road, Abbotsford, BC, V2S 7W2 or at client’s home who have been impacted by property damage.

    Various cities within BC.

    Type of Employment: Full time – Permanent or Part time

    Estimated Start Date: As soon as possible

     

    Job Description:

     

    • Assist with the cleaning and restoration of contents damaged by water, fire, smoke, mold and other hazards

    • Thoroughly clean smoke residue from contents and structures

    • Operate cleaning machines

    • Vacuum floors

    • Shampoo upholstery

    • Wash and clean interior and exterior windows and other glass surfaces

    • Wax and polish floors

    • Pack contents up with protection and care to avoid damage

    • Provide post construction cleaning to prepare a house for occupancy

    • Follow established procedures for cleaning structures/contents and handling customer's possessions

    • Keep job site clean and professional

    • Complete daily paperwork/timecards accurately and in a timely fashion

    • Provide customer service

     

     

    Requirements:

    -Education: Education is not required

    On-the-job training will be provided

    Cleaning/janitorial experience considered an asset

    Experience in construction/restoration considered an asset

    Clean criminal record check

    Valid class 5 driver's license with clean abstract

     

    Knowledge, Skills & Abilities

     

    • Strong customer service skills

    • Able to take direction and follow pre-established guidelines

    • Able to communicate effectively in English

    • Able to deal with clients under difficult circumstances

    • Able to work in constantly changing environment

     

     

    Salary: $15.00 to $16.00 hourly, 40.00 Hours per week. Monday to Friday 8am-4.30pm. One week of every month the worker will be on call for evening/weekend work.

     

    Benefits: Disability, extended medical insurance, dental insurance, RRSP. Uniforms (shirts and jackets)

     

    Apply by e-mail to: hr@servicemasterbc.ca

    Apply by mail: 33557 Maclure Road, Abbotsford, BC, V2S 7W2
     

    Salary: $15/hr - $16/hr


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