• Position: Contents Crew Lead

    Posted on: October 18, 2019


    Who We Are

    ServiceMaster Restore Fraser Valley provides emergency response, restoration and reconstruction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards.

    What We Offer

    ServiceMaster Restore fosters a culture of team work and efficiency, where personal development is encouraged and a fun, family work environment is valued. We also offer competitive wages and benefits which include Health, Dental, RRSP, and Profit Sharing.

    What We Are Looking For

    Get it done right, can-do attitude, win as a team. These are our Core Values. We are growing and looking for a Contents Crew Lead. The Contents Crew Lead is responsible for the cleaning and restoration of contents damaged by water, fire, smoke, mold and other hazards. Content Crew Leads provide exceptional customer service, content cleaning, packing of customer contents, site cleanup and completion of detailed job records.

    The Technical Side of What You’ll Bring

    • Thoroughly clean smoke residue from contents and structures
    • Pack contents up with protection and care to avoid damage
    • Provide post construction cleaning to prepare a house for occupancy
    • Follow established procedures for cleaning structures/contents and handling customer’s possessions
    • Keep job site clean and professional
    • Complete daily paperwork/timecards accurately and in a timely fashion
    • Lead an On Call rotation for after-hours emergencies

    The Softer Side of What You’ll Bring

    • Superior customer service skills and utmost professionalism with clients
    • Able to take direction and follow pre-established guidelines
    • Able to communicate effectively in English
    • Able to deal with clients under difficult circumstances
    • Able to work in constantly changing environments
    • Ability to problem solve and multitask
    • Strong leadership skills and can work well under pressure

    The Qualifications You Will Have

    • 2 + years of Content Crew leading experience in Restoration
    • Clean criminal record check
    • Valid Class 5 Driver’s License with clean abstract

    We thank all applicants for their interest, however, only short-listed candidates will be contacted.



    Salary: $16.50/hr-$20/hr

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