FAQs
More FAQs- How do I keep track of non-restorable items after a fire at my business?
- Will I have access to my belongings while they are in storage?
- Do the contents of my commercial property have to be moved away from the premises during restoration
We recommend you make a list of your facility’s items that are deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.
Depending on the scope of work, your belongings and contents may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.