I'm so pleased with my fence, would highly recommend
Found it disappointing when they came to pick up their equipment and didn’t lock my door when they left, even though a key was available in a lock box for them. How would they feel if that was their home, going through a flood and water damage is hard enough without worrying about those types of things.
I was so pleased with ServiceMaster Fraser Valley. Simon and Rosalie were very professional and had great communication, as well as dispatcher Emi. Shane completed emergency work and left the site tidy. Rory and Marnie repaired our affected area even better than how it looked before! Thanks to everyone who made this a seamless project. 5/5! Claim 26-24330
Project was drawn out for more time than needed. Trades were brought in the wrong order. Trade workers were heard complaining about being miss managed and doing jobs that “didn’t belong to them.’’ Project manager “‘Brent C’’ was neither accommodating nor reasonable in most situations. Finish work was less than finished.
We had a large tree branch crash through our home. I called my emergency insurance number at 9:15pm. They had a gentleman arrive to assess the damage by 10:30 pm By 12:30 am there was two temporary patches on our roof. Second one didn’t come completely through our bedroom ceiling. Next day they had their team looking at the damage in the daylight. They are still continuing there top notch service as we wait for estimates to be approved by our home insurance.
The ServiceMaster team is well trained, careful, punctual and reliable 👏 we are very happy about their work and business.
They get 5 star plus out of 5 for the emergency response stage when damage initially occurred. They get 5/5 for the Repair work which was done very professionally & well by all who came in to restore the damage. We would have given them 5+ for restoration if it wasn't the length of time from damage control to the point restoration could be done. For a 4-6 week complete job from start to finish it was 3 months before completed. Part of this was the 4 week approval from our adjuster to get the restoration approved & started. Then almost 2 months to get restoration started & finished in 6 days. We'd still highly recommend them, just expect delays.
I was very impressed with Service Masters response and professionalism at every level, to the arborist emergency services and roofers , thank you !
Thank you Service Masters for the quick response For the great work your crew has done Very impressive with the work and all who came to get the damage done so fast. A big bouquet of flowers to all
They were sent out for a restore/repair job via our insurance company. While initially responding fairly quickly, they packed up way more of our stuff then was needed, and never informed us of how to go about retrieving our things if we need them. We finally phoned them as it’s now been 2 months (mainly our insurance company dragging their feet, but they have left their unused equipment here as well, and have not proceeded with any repairs at all yet) and asked where we can retrieve some of our things we are very much missing. We were told to expect an email with a detailed document list that has still never arrived. Overall, not impressed.
My wife and I had a steely shot at our kitchen window Service Master came asset the situation ordered the glass. All persons we dealt with were very professional and approachable. It took a little longer to get the glass & have it installed than we thought it would take, but a service person came from Klein Windows & completed the job within 35- 40 minutes. Great repore Highly recommend Service Master.
⭐⭐⭐⭐⭐ Arnold Stoffer did an excellent job with the emergency equipment setup. He was professional, efficient, and very clear in explaining everything. The work was completed smoothly and on time. Highly appreciate his support and would definitely recommend his services.
We are so pleased with the job ServiceMaster did for us. They were very professional and were great about staying in touch and letting us know exactly who would be coming and when. They did an exceptional job throughout the process.
Professional, courteous service! They were accessible communicators and responded promptly. I feel the emergency service they provided was accurate and trustworthy. Highly recommend 😊
The crew Christy, Karren, JR, and Sati did an amazing job!! Great customer service and professionalism. Thank you!
Dan and the ServiceMaster team were onsite within the hour in the middle of the night tending to our major flood situation. In the weeks that followed they have been thorough, competent and efficient in dealing with the remediation.
Following a burst waterline in my bathroom that resulted in water flowing from the top floor of my townhouse all the way down to the garage, the team with ServiceMaster did an absolutely amazing job repairing and painting my ceiling and walls, replacing the lighting and flooring, and repairing the plumbing in the bathroom. I can't thank them enough for their professionalism, consideration, and timely expertise getting the three-month job done.
Very professional and quick to get the job done. Excellent team and they let you know what to expect! Definitely will use again and recommend.